by Human Resources Development Canada
Published on: Aug 20, 2001
Topic:
Type: Opinions

Your cover letter and resumé should always be works-in-progress. Tailoring them to fit each situation and job will definitely help you stand out from the crowd.

Your resumé and cover letter are your own personal marketing tools. They should make you stand out from the crowd so that the employer will want to invite you in for an interview. While you may spend hours writing and refining your resumé and cover letter, the employer will only take a minute from his or her busy schedule to look at them. With this in mind, ask yourself how you can best get your message across to each potential employer.Resumés usually contain the following elements:
  • contact information
  • career objective
  • skills and/or accomplishments
  • work experience
  • education
  • a statement about references.

While there are many formats you can use, the functional resumé format — which focuses on skills and accomplishments rather than on work history — is most appropriate for people with limited work experience.

Even if you don't have any work experience, you can sell yourself by highlighting some of the skills and attributes you identified in your personal skills profile. (See the sample resumé for ideas on how to do this.)

If you're not sure how to write a resumé, or just want feedback, the staff at your local HRDC office or HRDC Office for Students can help you. You can talk to staff individually or attend a group information session, where you and other job seekers can learn more about writing a resumé. There are many other helpful resources — including Web sites like Canadian Careers.

Resumé Tips

  • Make sure it's neat, uncluttered and easy to read.

  • Use quality paper — white is best.

  • Keep it short — one or two pages maximum.

  • Use dynamic words — like organized, completed, designed — to describe your skills and experience.

  • Ensure that the most important information stands out and is positioned near the top of the page.

  • Customize your resumé to suit the specific job you're applying for.

  • Have others check it for spelling or grammatical errors.


Dynamic Words
Verbs That Work


Accomplished
Achieved
Completed
Communicated
Created
Delivered
Designed





Developed
Directed
Established
Founded
Instructed
Managed
Operated



Organized
Participated
Prepared
Produced
Provided
Repaired
Supervised




Example Resumé:


J.P. ROY
68 Pine Street
Cooksville, ON P7A 5X3
(919) 555-1234

Performance-oriented high-school student, with an excellent reputation as a responsible and hard-working achiever, seeking a retail position in the fashion industry




SKILLS AND ATTRIBUTES


  • People-oriented
  • Motivated
  • Committed
  • Strong communication and teamwork skills
  • Honest
  • Reliable
  • Organized
  • Methodical
  • Creative problem-solver

WORK/VOLUNTEER EXPERIENCE


1999-2000 Cooksville Soccer Association (Assistant Coach)


  • Instructed and supervised junior team
  • Performed administrative tasks for coach as required

1997-2000 Carried out various odd jobs within the community


  • Babysitting, dog walking, raking leaves, shovelling driveways

EDUCATION


Cooksville Senior High School, Grade 11


EXTRACURRICULAR ACTIVITIES


1999-2000 Editor of school newspaper The Cooksville Express
1998-2000 Active member of school soccer team


HOBBIES AND INTERESTS


Fashion design, art, skiing and swimming




References available on request


You need to attach a cover letter to every resumé you send out, whether you mail, e-mail, fax or personally deliver it. However, you're best not to send out the same cover letter to every employer. Customize each one to the company you're applying to and the job you're applying for. Yes, this means a little more work on your part. But think of it this way: the cover letter gives you a chance to point out exactly why you are perfect for this particular job.

Cover letters usually have three components:
  • 1st Paragraph - State your interest in the company and the job. Say how you found out about the opening or the company and why you are interested.
  • 2nd Paragraph - Use this paragraph to tell the employer what you have to offer the company by highlighting one or two qualifications you think would be of greatest interest. Point out any special training or experience you have. Refer the reader to your resumé for further details. Demonstrate that you know something about the company and/or the industry.
  • 3rd Paragraph - Close the letter by expressing your appreciation for the employer's time and asking him or her to contact you.

Example Cover Letter:



68 Pine Street
Cooksville, ON P7A 5X3

June 12, 2000


Ms. Holly Peters
Manager
Cool Threads Clothing Store
25 Main Street
Cooksville, ON A1B 2C3

Re: Application for sales clerk position

Dear Ms. Peters:

Your ad in the June 10 edition of The Cooksville News for a sales clerk greatly interested me, as this position is very much in line with my immediate career objective — fashion design and/or retail.

I really enjoy working with people and have developed excellent communication skills as editor of our school paper and assistant coach of a junior soccer team. This combined with the fact that I am a highly motivated and conscientious worker makes a customer service position at Cool Threads a perfect fit for me. A resumé detailing my skills and work experience is attached for your review.

I would appreciate an opportunity to meet with you to further discuss my qualifications. In the meantime, many thanks for your consideration, and I look forward to hearing from you soon.

Sincerely,

(sign your name)

J.P. Roy
(919) 555-1234

Encl.

References are your chance to get credit for things you've done in the past. A reference can be anyone other than a family member or close friend who knows about your work habits or your personality. An employer may want to call your references to find out more about you. Whether or not the employer plans to call, if you can't produce references on demand, the employer will figure that you can't find anyone who has anything nice to say about you. You probably won't even be considered for the job.

There's no need to list references on your resumé — you can just indicate that they are available on request. If someone is willing to provide you with a written reference, you might want to have a few copies handy.

Application forms often have a component that asks for references — usually in relation to a past job or to someone who already works for the company and can vouch for you.

Approaching References

Always talk to your references first, if possible, and get permission to give their names and telephone numbers to an employer. If they don't seem comfortable with this, take the hint and move on to someone else. (If they don't come across as enthusiastic to you, how will they seem to an employer?)

Who You Can Ask
  • Someone from your school (teachers, guidance counsellors, coaches, administrators)
  • People you've worked for (babysitting, shovelling snow, delivering papers)
  • Someone you've helped (as a volunteer or just as a good Samaritan)
  • Someone whose opinion is respected (band elder, minister, priest)

Remember to continue to keep your reference list current and relevant — adding the names of people you've recently worked for and deleting the names of people who have left or who may have forgotten about you over time.


Cover Letter Checklist

  • Does your letter address a person, not a title? Did you call the company and ask for the exact name and title of the person — making sure you got the correct spelling?

  • Did you use a natural writing style — professional but friendly — and avoid starting each sentence with "I"?

  • Does your letter show that you know something about the company — who they are, what they do, what the job involves?

  • Does your letter demonstrate energy and enthusiasm — without going overboard?

  • Did you expand on your resumé rather than repeat its content?

  • Did you sign your letter and give a number where you can be reached?

  • Did you have others check your letter for spelling and grammatical errors?



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